Omni-channel customers spend 3.5 times more than other shoppers, while 84% of customers believe that retailers should be doing more to integrate their online and offline channels.
Retailers often cannot afford to radically overhaul their IT systems. Nor do many have the time for daily attention to IT when there is so much more that needs to be done: stock-management, inventory, pay-roll, marketing, ordering and supplies. As long as the trusty software, tucked away on a server in the back-office cupboard, keeps beavering away, then you need not worry. If it ain’t broke, don’t fix it – right?
Topics: Hybrid IT, Retail, Hybrid IT as a Service
