Real Estate has been left relatively unscathed by the rapidly expanding advancement of disruptive tech, but the tables are beginning to change. New methods of construction, customization, virtual tours and maintenance sensors are fast approaching on the horizon, and have already raised the expectations of the average customer. As with other industries, such as retail, customers will come to expect a new level of convenience and service from property services, and those that do not adapt now may eventually cut themselves out of the market. Zynstrarecently held an event at the Gherkin in London, to discuss the main drives and effects of Proptech. Read on to get the highlights, or register for our catch-up webinar.
Endless Aisle is the answer to the omnichannel retail conundrum: consumers are shying away from the larger department stores, and yet they expect the smaller stores to have everything in stock. This could be attributed to the prominence of online shopping, however the instant gratification that online shoppers have become accustomed to has left the expectation that the smaller stores should have exactly what consumers are looking for, so they can walk in and get what they want now. Not next week, not next month; now.
Storm Doris had been unleashed, and London was besieged by an aggressive bout of wind and rain. And yet, even the weather wouldn’t dissuade those representing a variety of retail and hospitality companies from joining us at the Gherkin. The eye-catching tower swayed from side to side, giving many the feeling of sea-sickness, but the attention of the attendees was drawn towards Miya Knights, from Planet Retail, and Roger Sowerbutts, from Zynstra. They provided key insights into the modern consumer's buying habits, how to provide them with a seamless omnichannel experience, and what IT systems you need to meet these demands. This post provides a roundup of what happened, for those who could not attend.
Join Miya Knights, from Planet Retail, and Zynstra for a free lunch & learn: Transforming Retail & Hospitality Branch IT at The Gherkin, London.
Omni-channel customers spend 3.5 times more than other shoppers, while 84% of customers believe that retailers should be doing more to integrate their online and offline channels.
Join Retail Champion, Clare Rayner and Zynstra for a breakfast briefing Managing Retail Branch & Office IT: What the Future Holds where you have the opportunity to network with your peers, and join the discussion about the challenges faced by IT leaders who are tasked with managing a distributed IT network.