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Zynstra Hybrid IT Blog

What IT Professionals Want, and the Challenges They Face

Posted by Team Zynstra on Aug 21, 2017 8:00:00 AM

It’s obvious to all that the face of retail is changing rapidly, with customers having more and more options of where and how to purchase goods and services. In response retailers are looking to increase levels of customer service and offer a differentiated buying experience. Branch retailers in particular recognize that their key competitive asset is the branch network itself, offering as it does the ideal environment for compelling customer interaction. However, customer interaction today requires an IT infrastructure that can support compelling applications that enhance the shopping experience and integrate the branch and on-line customer journeys.

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Topics: Cloud Managed Servers, Hybrid IT, IT for Retail, Multisite, ProLiant EC200a, Retail

The Challenges in turning retail branch IT into a strategic asset

Posted by Team Zynstra on Jun 16, 2017 4:30:00 PM

We wanted to better understand the pressures facing retail branch IT specialist, so the team at Zynstra recently commissioned Censuswide to conduct a survey of retail IT leaders in the USA and UK to determine their attitudes, opinions and state of their IT infrastructure.

Our research showed that while 97% of respondents see IT as a strategic asset in retail branch IT, only 48% said they had the proper resources, support and branch infrastructure to meet their current demands. And when it came to the IT to support an omni-channel customer experience, only 34% thought they had the infrastructure to enable an end-to-end multi-channel experience.

So we wanted to dig a little deeper and find out what were the major challenges IT pro’s face in making these changes.

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Topics: Cloud Managed Servers, Hybrid IT, IT for Retail, Multisite, ProLiant EC200a, Retail

Retail branch IT needs to change, but IT teams face challenges

Posted by Team Zynstra on Jun 7, 2017 4:21:26 PM

We wanted to better understand the pressures facing retail branch IT specialists, so the team at Zynstra recently commissioned Censuswide to conduct a survey of retail IT leaders in the USA and UK to determine their attitudes, opinions and state of their IT infrastructure.

It’s obvious to all that the face of retail is changing rapidly, with customers having more and more options of where and how to purchase goods and services. In response retailers are looking to increase levels of customer service and offer a differentiated buying experience. Branch retailers in particular recognize that their key competitive asset is the branch network itself, offering as it does the ideal environment for compelling customer interaction. However, customer interaction today requires an IT infrastructure that can support compelling applications that enhance the shopping experience and integrate the branch and on-line customer journeys.

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Topics: Cloud Managed Servers, Hybrid IT, IT for Retail, Multisite, ProLiant EC200a, Retail

The Growing Demand for In-store Applications

Posted by Team Zynstra on Jun 1, 2017 2:00:00 PM

The team at Zynstra recently commissioned Censuswide to conduct a survey of retail IT leaders in the USA and UK to determine their attitudes, opinions and state of their IT infrastructure. One of the issues we explored was what new branch applications are being demanded by retail businesses

The research showed that a wide range of applications are being demanded by retail businesses, with mobile payment capabilities leading the way in both the UK and US (65%), followed by self-checkout (49%), scan as you shop (44%), click and collect (41%) and in-store customer analytics (37%).

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Topics: Cloud Managed Servers, Hybrid IT, IT for Retail, Multisite, ProLiant EC200a, Retail

The latest trends for retailers from RBTE

Posted by Team Zynstra on May 18, 2017 2:16:24 PM

Early last week we showcased our HPE ProLiant Easy Connect solution at RBTE – the largest retail show in the UK. So we wanted to share some of the comments and learnings with you. 

It’s clear that retailers are seeking to raise their game on the customer experience stakes. No surprises there when competition is so fierce. Even more so when you consider that 5 of the top 20 UK retailers in 2008 are no longer in the top 20 today.

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Topics: Cloud Managed Servers, Hybrid IT, IT for Retail, Multisite, ProLiant EC200a, Retail

Keep Current Strategy is Required to Handle Ransomware

Posted by Team Zynstra on May 15, 2017 4:51:36 PM

When the short-term fire drill of handling the WannaCrypt ransomware hack is over, we have to decide how we are going to handle these threats in the long term, and embrace the imperative of keeping systems up to date with the latest versions and patches. And while these threats can never be eradicated, all organizations are going to have to show that they have taken all steps to mitigate the risks as much as possible, not just for compelling reasons of security and business continuity, but to protect customer data sovereignty and, most importantly, ensure regulatory compliance. 

So, there are 3 basic questions that should be asked in meeting rooms across all organizations in the coming days.

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Topics: Cloud Managed Servers, Hybrid IT, Security

A cloud-first strategy is not a cloud-only strategy

Posted by Team Zynstra on Jul 14, 2016 3:32:06 PM

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The per-capita cost of supporting remote branch IT is historically much higher than that associated with co-located infrastructures. This increased cost arises from the cost of the time and travel needed to get to these remote sites if on-site support is required. This cost is further increased if sites are distributed internationally.

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Topics: Hybrid IT, Multisite, Solutions, Cloud Managed Servers, Hybrid IT as a Service

Top 5 IT challenges for managing remote sites

Posted by Team Zynstra on Jul 8, 2016 11:16:34 AM

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Any IT professional charged with solving the branch IT challenge for their organization is familiar with the pressures that come with the job. Technological advances combined with the need to deliver new business models, new ways of engaging with customers, and uniform operating models are leading to demands for advanced, coordinated IT capability across all sites, no matter how remote or how small.

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Topics: Hybrid IT, Multisite, White Paper, Cloud Managed Servers, Hybrid IT as a Service

How Hybrid IT helped build a multi-site global business [case study]

Posted by Team Zynstra on Apr 28, 2016 1:59:50 PM

Spotlight_The_Writer.pngThe Writer - a writing and brand consultancy business - work with organizations all over the world from their offices in London and New York. Like many businesses, their IT had grown reactively to meet the needs of their business and as such was complex, fragmented and troublesome. 

That was until they implemented Cloud Managed Servers from Zynstra.

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Topics: Hybrid IT, Cloud Managed Servers, Case Study, Customer Success, Multisite

On-Demand Webinar: Eliminate Multi-Site IT Complexities

Posted by Team Zynstra on Apr 26, 2016 1:11:47 PM

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Struggling with a lack of consistency across your organization’s multiple locations?  You are not alone; in our recent webinar, 67% of respondents stated this as their key challenge when managing multi-site IT.

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Topics: Video, Hybrid IT as a Service, Webinar, Cloud Managed Servers, Multisite